When you are choosing a home cleaning service for your family, it’s important to think of the process as a job interview. Essentially, you are interviewing to find someone whom you will invite into your home, to be in close proximity with your family and all of your personal belongings. Finding someone you can trust is more important than the list of services they offer or even the cost. Because of that, it’s important to ensure you are hiring the right person. Here are a few questions you can ask to help you narrow down the contenders.
Are you insured and bonded?
This is one of the first questions you should ask. Although you’ll get some measure of protection against accidents or theft on your property under your home insurance, it’s important to be sure that the home cleaning service itself is also insured in case anything happens while their employees are working on your property. A reputable company such as https://www.kingofmaids.com will have no problem showing you proof of insurance.
Do you offer a guarantee for your service?
Here, you’ll want to ensure that you have recourse should you be unhappy with the level of service you receive. What if your home isn’t cleaned to your liking, for example? A guarantee should allow for a recleaning of your home if you aren’t satisfied the first time around, and any company worth its salt will have no issue providing you with a written guarantee.
How many people will be cleaning my home? Will I always have the same people each time?
This is important. If the cleaning company says that your home will be cleaned by the same one person each time, this may seem like a good thing at first (consistence is best, right?) but think about this: What if, on your scheduled cleaning day, your designated cleaning person is sick or has a family emergency? Will you be left in the lurch? A better option is to find a company that sends a small team of the same cleaners (ideally around 3 people) to your house each time. That way, even if someone is unable to come for whatever reason, there are still others to pick up the slack and keep up your usual cleaning schedule. Another benefit of a team of cleaners rather than one, of course, is that they can get the job done much more quickly.
Do you provide your own cleaning solutions? What kind do you use?
If it is important to you that your cleaning service use eco-friendly products, for example, this is a very important question to ask. Also, look for a company that provides all of their own products so it’s not down to you to ensure there’s enough of everything all the time.
What services do you offer? What isn’t covered?
Be sure you know what you are paying for. Be clear about your needs, so you can find a company whose services match your needs.
By asking these questions, you can do your due diligence when hiring a cleaning service for your home. You’ll ensure you are getting qualified, trustworthy, and insured service providers that will offer you not only the service, but also the protection, that you need to ensure a job well done in a safe environment.